Question 1

Is a deposit required to book?

Accepted Answer

Yes. A non-refundable deposit is required at booking to secure your appointment. The deposit is applied toward the total cost of your service on the day of your visit.

Question 2

How should I prepare for my appointment?

Accepted Answer

Arrive with clean, blow-dried hair unless your service includes a wash. Detangle from ends to roots beforehand. Eat before you come — most services run between two and six hours.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellations and reschedules must be made at least 48 hours before your appointment. Same-day cancellations and no-shows forfeit the deposit and may require a new deposit to rebook.

Question 4

How do I prepare my wig before my install?

Accepted Answer

Drop the wig off at least 48 hours before install, or bring it the morning of, washed, conditioned and detangled. Customization can be added at booking — please select it so enough time is reserved.

Question 5

Are there hair length requirements?

Accepted Answer

Most braid services require at least 4–5 inches of natural hair for a secure grip. Shorter lengths can usually be accommodated — message the studio with a photo and we'll confirm before you book.

Before you arrive.

Ready when you are.